Business Value Realisation
Helping you create a digitally intelligent organisation.
Strategy to help our clients increase their productivity and efficiency by streamlining their operations and identifying alignment between their processes and software functionality.
This premium service offers a dedicated team, with a Single Pot concept. Our clients benefit from a steady team with deeper business understanding, hence faster and better technology solutions.
Typically, as implementation is marked as completed, focus tends to shift towards maintaining BAU. With key roles such as Solution Architect and Subject Matter Experts now no longer involved, a concerted effort to achieve business case takes a back seat. Soon, the team is bogged down with BAU related support activities.
Even though the post-implementation solution support team may get the required training to manage the system adequately, their lack of knowledge, missing solution architect, or subject matter expert, the true benefit realisation of the technology platform does not happen.
Why Gauri for Business Value Realisation
Our solution architects and subject matter experts work closely with our client’s IT and business team. And through their deep knowledge of the digital platform, whether it is Salesforce or SAP, we are able to fully unravel the potential of the platform to optimise your current operations and provide tremendous growth opportunities for the business.
Our focus is not just to lay the digital foundation, but also enable your organisation to become a data-driven and intelligent enterprise.
We focus on:
- Simplifying operational workflows and improving redundant processes
- Forging collaboration and strong partnerships with every stakeholder
- Predicting functionalities which can help your enterprise become more efficient
- Ensure that service delivery and value chain remain aligned with software workflow
- Ensuring the realisation of the value in your digital investments.
Achieving a data-driven organisation is a journey and our business value realisation service enables our clients to undertake this journey minimising friction, maximising value and efficiency.
This is enabled through our rich ecosystem of the engagement model and delivery model, which has been distilled with years of experience in delivering digital transformation programmes for our clients since our inception.
Drop us a line or two to tell us about your project and we’ll be in touch.
Read how Gauri helped enable an optimised and improved Salesforce adoption for a payment services company.
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Read how Gauri helped a leading luxury bathroom manufacturer to achieve the world’s first Salesforce Field Service Mobile solution with 100% offline capability.
We are delighted to be celebrating 15 years of careful nurturing of our ideas, our ethos, our culture and our vision with which Gauri was founded. The idea grew from the experience of four consultants, who, having enjoyed delivering challenging, successful projects in...
Salesforce CRM is a fantastic solution for realising your CRM strategy, but it’s a part of a larger enterprise application landscape. Creating an integrated CRM solution through Salesforce integration with backend enterprise solutions such as SAP ERP is essential for...
When there’s a lot to do and you’re pressed for resources, sometimes, your only option is to roll up your sleeves and take care of it yourself. Many organisations, especially small and medium-sized enterprises, are forced to embrace the DIY ethos in their CRM...
Introduction Here, we discuss themes familiar to many in CRM. We build on foundations laid in these articles and add to the discussion with our input. Do check out these academic articles. We appreciate the efforts of those authors: Invisible data quality issues in a...
Who is your ideal partner? I owe much of my knowledge and implementation experience to the various large Global SIs I have worked for over the years. I have experienced massive multinational projects with global rollouts delivering complex solutions in a range of...
A CRM (Customer Relationship Management) platform helps you build customer relationships that last. In simple words, CRM software acts as a database of customer interactions that helps businesses better understand the needs and concerns of their customers to provide a...