Are you looking for a proven strategy to build on your existing CRM estate?
Is your desire for a “Single 360 degree Customer View” still elusive?
Are you grappling with how to transition to the Cloud from your on-premise CRM?
Does your CRM seamlessly integrate with your customer engagement and commerce processes?
We are CRM Specialists
With our years of experience and specialisation in CRM, we are building some good success stories working with our customers.
We shape your CRM strategy
Gauri can help you build your CRM strategy that is flexible and joined up with the overall customer engagement piece including commerce. We deliver the customer experience you are looking to achieve.
We apply innovative technologies
Gauri can help you leverage the latest in technology such as cloud and artificial intelligence building on your investment in your existing CRM platforms by SAP and Salesforce.
We achieve a joined-up approach
Gauri can help you achieve a true 360-degree customer view, we ensure your CRM is fully integrated with your operational systems, including marketing, sales, fulfilment and support.
Our CRM Success Stories
CASE STUDYArco’s mission is to keep people safe at work. Discover how Gauri is helping Arco to achieve their digital transformation programme involving a large SAP estate and a complex transition to the Cloud.
CASE STUDYThe Entertainer was founded in 1981 by husband and wife team, Gary and Catherine Grant. They needed an integrated multi-channel solution to help improve their customer service.
CASE STUDYUS based company that provides a suite of financial services tools to casinos that enable secure transactions, streamlined card processing and thwart money-laundering threats.
CASE STUDYAn international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.
CASE STUDYMarketing cloud implementation for a building material retail organisation in the NZ to improve the sales, customer responses and satisfaction.
CASE STUDYUAE’s leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.
Our customers have consistently enjoyed working with our team – which is why we enjoy over 95% customer retention.
Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.
Working with the Gauri has been a great experience. Their professionalism and
Gauri pulled it together really well. Projects delivered on time and to budget.
The work performed by Gauri on SAP integration was pivotal in the successful implementation of our Slim4 supply chain solution. Gauri was involved in every step of the way, from requirements mapping and functional design specification, through to testing and implementation. The knowledge and work ethic at Gauri ensured that this was a seamless process; delivering the project on time and to budget.