In the era of the connected customer, delivering a superior, end-to-end customer experience has never been more important. Today, customer experience has overtaken price and product as the key brand differentiator.
Salesforce Field Service Lightning Solution helps the organisation to streamline operations across entire service chain.
With over a decade of the track record in delivering end to end, integrated field service solutions, Gauri brings extensive knowledge of the end-user service life-cycle and commercial equipment service processes.
Gauri is a UK based consultancy helping our customers compete and grow using digital initiatives.
As trusted partners, we have consistently helped our clients achieve planned business outcomes for more than ten years. We specialise in the areas of sales, service, digital marketing, finance, supply chain and business intelligence.
Salesforce Field Service Lightning
Have a look at how a day in the life of a service team is transformed through an easy to use cloud deployment.
Our customers have consistently enjoyed working with our team – which is why we enjoy over 95% customer retention.
Michael Johnson, Stelrad UK
“Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.”
Paul Roughley, CMS Distribution UK
“Gauri pulled it together really well. Projects delivered on time and to budget.”
Steve Tempest, BIG Lottery Fund UK
“Working with the Gauri has been a great experience. Their professionalism and broad range of experience is evident in everything that they do. Not only do they provide solutions but also educate you as to the cause of the issue and the best way to resolve it. The team go above and beyond their own duties to deliver a solution that is fit for purpose and meets requirements, rather than just what was requested.”
Exploring Data-Driven Transformation
Engage with us for a free, no-obligation one day workshop with your stakeholders to discover the approach and identify transformation opportunities.
We understand the power of data and we have been working with our customers to evolve an organisation specific framework and delivering solutions that are in line with their personalised roadmap.
Send us a message and we will schedule a call to discuss your specific needs.
For a small charitable organisation such as JUST Lincolnshire the journey of finding the stories behind its data can be intimidating and somewhat of a minefield. Thanks to JUST Lincolnshire’s first workshop with Gauri I now feel that we have a trusted partner accompanying us on our journey who ‘gets’ what we are seeking to achieve. As well as this Gauri offers concrete, small steps that will help us to achieve our goals in a more effective and meaningful way.Wesley Shelbourne
Technical insights, white papers and case studies
There is a significant shift from on-premise, multi-system, multi-platform architecture to an easy to deploy, end to end Cloud-based Field Service Solution with the out-of-the-box mobile interface. Have a look at how a day in the life of a service team is transformed...read more
We all know the complexities involved in keeping on top of contracts in a service business and the kind of flexibility that is needed in invoicing contracts, which is critical to revenue and cash flow, is not well understood. In most businesses, the...read more
SAP C4C provides a standard functionality to restrict the replication of prospects to the backend system. But, there are some limitations to this functionality which results in the issues for an external pricing call to the backend system. This blog...read more