Transforming customer engagement for the digital age

SAP Value Added Reseller | UK’s first SAP CRM Recognised Expertise Partner

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Gauri delivers another project on time and to budget.

Stelrad Radiators Go-Live on C4C in just 9 weeks!

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Now Certified as a Partner Centre of Expertise (PCoE) by SAP

Read everything about it in the news page.

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hybris Cloud for Sales & Service

scCustomerInsight

Deliver a compelling customer experience with a 360 degree view.

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hybris Commerce for B2B

Distribution

Improve profits by transforming your B2B relationships?

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hybris Commerce for B2C

Retail

Omni-channel consumer experience: No longer a nice-to-have.

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hybris Marketing

scSAPC4C

Achieve real-time, personalised and contextual marketing for every customer.

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Analytics and Business Intelligence

Netweaver

Ever wondered how to be in control in this ever-transforming world?

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Citizen Services

SocialService

Save costs, streamline processes. Empower your citizens.

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Performance

scHANA

Achieve performance that truly scales your business applications.

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Grants Management

Grantor

Optimise your grants funding, ensuring every penny is worth its spent.

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Integration

SocialCRM

Don’t lose the gains of best-of-breed hybrid solutions to poor integration!

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WHAT WE DO

Gauri is a growing SAP Solution partner providing great value and dynamic solutions focusing on the ‘best possible’ customer engagements. Our proactive and collaborative approach delivers quality solutions including Cloud for Customer, Grantors Management and Customer Engagement enabling customers to operate efficiently, adapt with agility and have a sustainable growth.

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OUR STORIES AND VIEWPOINTS

Technical Articles | White Papers | Journals | Case Studies

Transforming Customer Experiences: Survey Trends

Customer engagement strategies are a hot topic at the moment, so Gauri initiated a survey to gain a deeper understanding of how UK businesses are delivering theirs. Our research sought to explore what technologies are being used, the impact that social media and...

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Changing Customer Engagement Behaviours

Customer engagement behaviours are changing – there is no disputing this fact – and organisations that are slow to address the challenges that this brings, are failing to take advantage of enticing the newly-empowered buyer.

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BW Upgrade Pain Points

What to expect when upgrading a BW system Upgrading a BW system is a not a small task. Based on our experience, we have gathered a few hints and tips below, which will help you to plan your upgrade process properly. The drivers for upgrading are quite indisputable: BW...

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Authorisations in SAP C4C

Any organisation today deals with a huge amount of data. Thousands, maybe millions, of records related to transactions, accounts, leads, prospects and many more variants are present in the database of every major organization. However, a large set of data also brings...

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Moved your systems to the Cloud yet?

The recent floods that ravaged parts of the UK including Leeds, Manchester and York once again prove it to us how insignificant we essentially are in front of the wrath of nature. The sudden rain made it very difficult for people to take steps to ensure their safety....

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