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Customer engagement strategies are a hot topic at the moment, so Gauri initiated a survey to gain a deeper understanding of how UK businesses are delivering theirs. Our research sought to explore what technologies are being used, the impact that social media and...read more
Customer engagement behaviours are changing – there is no disputing this fact – and organisations that are slow to address the challenges that this brings, are failing to take advantage of enticing the newly-empowered buyer.read more
There’s nothing more frustrating than having to enter data more than once, when working with contact details, appointments and meeting notes. Thankfully that situation can be avoided by a plugin called Desktop Connection. Desktop Connection performs synchronisation...read more
What to expect when upgrading a BW system Upgrading a BW system is a not a small task. Based on our experience, we have gathered a few hints and tips below, which will help you to plan your upgrade process properly. The drivers for upgrading are quite indisputable: BW...read more
Any organisation today deals with a huge amount of data. Thousands, maybe millions, of records related to transactions, accounts, leads, prospects and many more variants are present in the database of every major organization. However, a large set of data also brings...read more
The recent floods that ravaged parts of the UK including Leeds, Manchester and York once again prove it to us how insignificant we essentially are in front of the wrath of nature. The sudden rain made it very difficult for people to take steps to ensure their safety....read more