Transforming Customer Engagement For The Digital Age

SAP Value Added Reseller | UK’s first SAP CRM Recognised Expertise Partner

News: Gauri Engaged As hybris Integration Partner

News: Gauri Achieves UK’s 1st SAP CRM Recognised Expertise Accreditation

News: Gauri Achieves SAP VAR Accreditation

Sales and Service

scCustomerInsight

Deliver a compelling customer experience with a 360 degree view.

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Marketing

scSAPC4C

Achieve real-time, personalised and contextual marketing for every customer.

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Analytics

Netweaver

Ever wondered how to be in control in this ever-transforming world?

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B2B Commerce

Distribution

Are you geared up for the consumerisation of B2B commerce?

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B2C Commerce

Retail

Omni-channel consumer experience: No longer a nice-to-have.

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Integration

SocialCRM

Don’t lose the gains of best-of-breed hybrid solutions to poor integration!

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Grants Management

Grantor

Optimise your grants funding, ensuring every penny is worth its spent.

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Citizen Services

SocialService

Save costs, streamline processes. Harness the power of self-service portals.

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Don't just take our word for it!

CMS-GauriThis is what our client says!

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HANA

SocialCRM

HANA: Where volume and speed do not clash with each other.

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User Experience

scSAPHana

Renew your SAP solutions through a transformed user experience.

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OUR STORIES AND VIEWPOINTS

Technical Articles | White Papers | Journals | Case Studies

How engaged are you with your customers?

Everyone’s talking about Customer Engagement. All of us have become marketers; the interactive touch points with the customers are now spread across various departments. Hence, customer engagement has become everyone’s responsibility. Engagement can happen... read more

The Mobile Enterprise – which way forward?

Since the Millennium, some 52% of the Fortune 500 companies have ceased trading, with a failure to keep up with new technology being given as a contributory reason. They were out-innovated by their competitors and could not simplify their collaborative interaction.... read more

Our Customers Come Back To Us And Ask For More

Gauri is a growing SAP partner, already well recognised for its project delivery expertise, but time and again we have delivered beyond customer expectations in both core and non-core areas. Steering a business transformation programme to its successful outcome is a... read more

A Guide to Identifying Right Platform & Technology

Every philanthropic organisation or charitable trust in today’s digital world has a huge responsibility for its public image and the way it is perceived by people who are directly affected by its activities and the wider community in which it operates. The key... read more

On Cloud 9 with Field Service on Cloud for Customer

With the launch of Cloud for Customer Service, SAP Field Service Management is all poised to take a major leap forward. The development of Field Service on the C4C (Cloud for Customer platform) has evolved with a fresh and efficient Solution architecture. Furthermore,... read more

Customer Engagement

Close your eyes for a few moments. Think back on your last family holiday, hopefully somewhere nice. Feels like a long time ago, doesn’t it? Now think of all the things you had to organise. Hotel accommodation, cheap flights, foreign currency, hire cars, taxis to and... read more

Evolution of Customers Interaction methods

Over the last 20 years, there have been significant changes in how a customer is contacted and how a customer can interact with the seller/retailer. The world has moved from the concept of Single channel to Multi-channel to Omni-channel. Let us understand how these... read more