CRM for Retail
Streamlined integrated CRM and data strategy to leverage opportunities.
Ecommerce serves as the best way to understand customer behaviour and needs.
A new channel of ecommerce has revolutionised retail over the past few years and now accelerated by the current pandemic.
A streamlined integrated CRM and data strategy can really help organisation leverage growth opportunities not restricted by brick and mortar channels. A coherent and well though data strategy is key for success and getting closer to the customer.
In this era of revolutionary retail, we at Gauri believe we can help our customers by integrationg eccomerce to solutions with a strong ERP backend. This helps ensure we provide the requisite digital CRM processes to streamline marketing, sales and service functions into one harmonious function.
Give us a call and let us demonstrate how we can help you to create a strategy for growth, using our state of the art solutions especially tailored for the retail industry.
Drop us a line or two to tell us about your business and we'll be in touch.
Read how Gauri helped enable an optimised and improved Salesforce adoption for a payment services company.
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Read how Gauri helped a leading luxury bathroom manufacturer to achieve the world’s first Salesforce Field Service Mobile solution with 100% offline capability.
We are delighted to be celebrating 15 years of careful nurturing of our ideas, our ethos, our culture and our vision with which Gauri was founded. The idea grew from the experience of four consultants, who, having enjoyed delivering challenging, successful projects in...
Salesforce CRM is a fantastic solution for realising your CRM strategy, but it’s a part of a larger enterprise application landscape. Creating an integrated CRM solution through Salesforce integration with backend enterprise solutions such as SAP ERP is essential for...
When there’s a lot to do and you’re pressed for resources, sometimes, your only option is to roll up your sleeves and take care of it yourself. Many organisations, especially small and medium-sized enterprises, are forced to embrace the DIY ethos in their CRM...
Introduction Here, we discuss themes familiar to many in CRM. We build on foundations laid in these articles and add to the discussion with our input. Do check out these academic articles. We appreciate the efforts of those authors: Invisible data quality issues in a...
Who is your ideal partner? I owe much of my knowledge and implementation experience to the various large Global SIs I have worked for over the years. I have experienced massive multinational projects with global rollouts delivering complex solutions in a range of...
A CRM (Customer Relationship Management) platform helps you build customer relationships that last. In simple words, CRM software acts as a database of customer interactions that helps businesses better understand the needs and concerns of their customers to provide a...