Managed Services
Optimal cost of ownership for your CRM solution.
Managed service is all about having an optimal cost of ownership. As the complexity of the solution arises, the costs and overheads increase. We can help you identify ways to reduce the costs and ensure quality and responsiveness.
Single-Pot Capacity Based
This premium service offers a dedicated team, with a Single Pot concept. Our clients benefit from a steady team with deeper business understanding, hence faster and better technology solutions.
We offer best-in-class industry SLAs with solution stability, optimal performance levels and minimal downtime.
Single-Pot Retainer Based
This premium service offers a dedicated team, with a Single Pot concept. Our clients benefit from a steady team with deeper business understanding, hence faster and better technology solutions.
We offer best-in-class industry SLAs with solution stability, optimal performance levels, and minimal downtime.
Pay-As-You Go
This is our flexible managed service model, which leverages our right-shoring approach. This is an optimal option to extend your capability for ad-hoc capacity and capability.
Our customers benefit from a team with a deep understanding of the technology solution and knowledge of business processes.
QubePay
Read how Gauri helped enable an optimised and improved Salesforce adoption for a payment services company.
New
Groupe Atlantic
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
RMS
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Bathroom Manufacturer
Read how Gauri helped a leading luxury bathroom manufacturer to achieve the world’s first Salesforce Field Service Mobile solution with 100% offline capability.
Gauri is making a leap to Silver status in Salesforce
It gives us great pleasure in announcing that Gauri has achieved a Silver-tier in our Salesforce consulting partner programme. As we continue to expand rapidly in Salesforce and expect to cross many more milestones very quickly in the coming months, this is a great...
What kind of exec you need for a successful CRM project?
For a successful CRM project, customer business team needs executive support and sufficient empowerment. When implementing you will need more than the right partner and product. You will also need the right team internally to bring success in an implementation...
CRM and Data
The principle of CRM CRM offers a definitive customer view across functions, channels, products, and customer data types, in turn driving every customer interaction. CRM aspires to recreate the ‘traditional corner shop’ experience for millions of clients. To achieve...
Field Service Management Pitfalls and Opportunities
Field Service management solutions have improved substantially over recent years with the development of mobile technology, GPS tracking and current software technology. Organisations are adopting these solutions to...
The role of the Steering Committee within a CRM project
The Steering Committee plays a key role to Drive, Vision, Governance, and Budget and hence overall success on large implementation projects. Who sits on the steering committee? Typically, Steering committees will have key stakeholders, the Programme Sponsor - CIO/IT...
Project Inflection Point
Everyone wants CRM implementations to succeed in the first attempt. Yet, a surprising percentage of them face huge delays or failure. Having spent two decades implementing CRM solutions globally, and having learnt much working on various implementations with customers...
