We at Gauri genuinely take social responsibility seriously. All of our staff are active and encouraged to help others less fortunate than us within the communities we live. The Corona virus crisis has presented us all with a threat that could undermine our businesses...
Our Authors
Shankar Hariharan
The role of the Steering Committee within a CRM project
The Steering Committee plays a key role to Drive, Vision, Governance, and Budget and hence overall success on large implementation projects. Who sits on the steering committee? Typically, Steering committees will have key stakeholders, the Programme Sponsor - CIO/IT...
Challenges in a CRM implementation
If you're in the process of choosing a platform for CRM, there are numerous solutions to choose from that are currently available today. Back in the early days of CRM, there were only a handful. Over the last two decades we have seen more than twenty platforms;...
Disruptive Innovation
We all have heard the term “Disruptive Innovation”. In the last century, at various points in time, rapidly evolving technology has massively impacted a number of industries. This has enabled those select few visionaries to harness the advancement in technology to...