by Anand Swamy | CRM, Field Service Management, Salesforce, Service Insights
Field Service management solutions have improved substantially over recent years with the development of mobile technology, GPS tracking and current software technology. Organisations are adopting these solutions to...
by Anand Swamy | CRM, Field Service Management, Salesforce, Service Insights
Picking up my earlier thread (i.e. https://www.gauri.com/salesforce-field-service-lightning/), it is proving to be a great experience implementing FSL for a large transformation programme. It has certainly validated our view that a wide spectrum of business benefits...
by Anand Swamy | CRM, Field Service Management, Salesforce, SAP, Service Insights
With the launch of Cloud for Customer Service, SAP Field Service Management is all poised to take a major leap forward. The development of Field Service on the C4C (Cloud for Customer platform) has evolved with a fresh and efficient Solution architecture. Furthermore,...
