by Jane Wallis | CRM, SAP
Customer engagement strategies are a hot topic at the moment, so Gauri initiated a survey to gain a deeper understanding of how UK businesses are delivering theirs. Our research sought to explore what technologies are being used, the impact that social media and...
by Jane Wallis | CRM, SAP
Customer engagement behaviours are changing – there is no disputing this fact – and organisations that are slow to address the challenges that this brings, are failing to take advantage of enticing the newly-empowered buyer. In a recently-conducted research...
by Sahil Arora | CRM, Integration, SAP
There’s nothing more frustrating than having to enter data more than once, when working with contact details, appointments and meeting notes. Thankfully that situation can be avoided by a plugin called Desktop Connection. Desktop Connection performs synchronisation...
by Suresh Ramadurgam | Data, Data-Warehouse, SAP
What to expect when upgrading a BW system Upgrading a BW system is a not a small task. Based on our experience, we have gathered a few hints and tips below, which will help you to plan your upgrade process properly. The drivers for upgrading are quite indisputable: BW...
by Nikil Walsetwar | C4HANA, CRM, SAP
Any organisation today deals with a huge amount of data. Thousands, maybe millions, of records related to transactions, accounts, leads, prospects and many more variants are present in the database of every major organization. However, a large set of data also brings...