CRM
We are digital CRM experts.
We help our clients simplify complexities, generate value and optimise their CRM solution. We are a rapidly growing CRM practice with deep experience in ERP integration. Our recent success stories are the testimony of our capabilities.
We shape your CRM strategy
A joined-up CRM strategy with overall customer engagement piece including commerce.
Understand your customers better
Achieve a true customer-360° view, with full integration with your back-end.
We apply innovative technologies
Leverage the latest in technology such as data warehouse, data lake, cloud and ML/AI.
Achieve end-to-end integration
Seamlessly integrate customer engagement, commerce and back-end processes.
Advisory »
BVR »
Contact Us
Are you looking for a CRM partner you can trust? Give us a call or leave a message, and we will get back to you shortly.
Groupe Atlantic
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
RMS
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Arco
Read how Gauri delivered a comprehensive SAP Sales and Service CRM for a leading safety equipment retailer in the UK.
The Entertainer
Read how Gauri implemented SAP CRM for a leading Toy Retailer with complete integration with commerce and service desk.
Stelrad
Read how Gauri deployed SAP Sales Cloud for Stelrad, a leading radiator brand in the UK, within 9 weeks. Another project delivered on time and budget.Shimtech
Read how Gauri rapidly deployed SAP Sales Cloud for a specialist manufacturer of high-performance composites in aerospace, globally across 11 countries.
Case Study
Discover how a US based company providing a suite of financial services tools to casinos enabling secure transactions, streamlined card processing and legal compliance.
Case Study
An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.
Case Study
Marketing cloud implementation for a building material retail organisation in the New Zealand to improve the sales, customer responses and satisfaction.
Case Study
UAE’s leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.
Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.
Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.
Gauri pulled it together really well. Projects delivered on time and to budget.
Making the Right Business Decisions with SAP C4C Analytics
Do you want Sales, Service, Social engagement and analytics - all in one place? Do you want to reduce your investment in hardware and its maintenance? Do you want to use your system on mobile devices as well? These are the questions which often pop up in the mind of...
What will you promise your customers next?
I have been often asked who is responsible for Customer Engagement in an organisation. Quite a few companies designate someone in the Marketing Department (Marketing Managers, Marketing Directors or even CMOs), others create roles with fancy titles of Customer...
Achieve innovation and upgrades together quarterly
We all love upgrades when we receive one on a train, flight, our car, gadgets or on our utilities services with some minimal costs. The same applies for enterprise IT, but upgrades on enterprise IT was always expensive and risky. Latest technologies have placed...
