CRM

We are digital CRM experts.

We help our clients simplify complexities, generate value and optimise their CRM solution. We are a rapidly growing Salesforce practice with deep experience in integration with SAP ERP. Our recent success stories are the testimony of our capabilities.

Our Services
Advisory »
Implementation »
Managed Services »
BPO »
How We Help

We shape your CRM strategy

A joined-up CRM strategy with overall customer engagement piece including commerce.

w

Understand your customers better

Achieve a true customer-360° view, with full integration with your back-end.

We apply innovative technologies

Leverage the latest in technology such as data warehouse, data lake, cloud and ML/AI. 

Achieve end-to-end integration

Seamlessly integrate customer engagement, commerce and back-end processes.

Request for a call

15 + 9 =

Partners
Success Stories
CRM Case Studies

Case Study

Discover how Gauri is helping Arco to achieve their digital transformation programme involving a large SAP estate and a complex transition to the Cloud across Sales and Service.

Case Study

Discover how The Entertainer, founded by husband and wife team, Gary and Catherine Grant achieved an integrated multi-channel solution to improve their customer service.

Case Study

Discover how a US based company providing a suite of financial services tools to casinos enabling secure transactions, streamlined card processing and legal compliance.

Case Study

An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.

Case Study

Marketing cloud implementation for a building material retail organisation in the New Zealand to improve the sales, customer responses and satisfaction.

Case Study

UAE's leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.

Testimonials

Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.

John Glanville

Chief Information Officer, Groupe Atlantic UK Division

Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.

Michael Johnson

Business Analyst, Stelrad UK

Gauri pulled it together really well. Projects delivered on time and to budget.

Paul Roughley

Director, CMS Distribution UK

Insights
Five signs that you need a CRM

Five signs that you need a CRM

A CRM (Customer Relationship Management) platform helps you build customer relationships that last. In simple words, CRM software acts as a database of customer interactions that helps businesses better understand the needs and concerns of their customers to provide a...

read more