Insights
Technical Articles, Viewpoints, Best Practices
From time to time, our team publishes interesting articles, some technical, some non-technical, and often real-world experiences while working on a project. Enjoy reading and keep an eye on our linked-in.
SAP Gold Award for Stelrad Radiators hybris cloud for customer Implementation
Over the past year, we have had some great success stories with hybris cloud for sales and service. Gauri is proud to announce that one of its implementations with Stelrad Radiators won the Gold Award in the recently concluded SAP Quality Awards 2016 under the...
Transforming Customer Experiences: Survey Trends
Customer engagement strategies are a hot topic at the moment, so Gauri initiated a survey to gain a deeper understanding of how UK businesses are delivering theirs. Our research sought to explore what technologies are being used, the impact that social media and...
Changing Customer Engagement Behaviours
Customer engagement behaviours are changing – there is no disputing this fact – and organisations that are slow to address the challenges that this brings, are failing to take advantage of enticing the newly-empowered buyer.
Integrating Outlook or Notes with SAP CRM Desktop Connection
There’s nothing more frustrating than having to enter data more than once, when working with contact details, appointments and meeting notes. Thankfully that situation can be avoided by a plugin called Desktop Connection. Desktop Connection performs synchronisation...
BW Upgrade Pain Points
What to expect when upgrading a BW system Upgrading a BW system is a not a small task. Based on our experience, we have gathered a few hints and tips below, which will help you to plan your upgrade process properly. The drivers for upgrading are quite indisputable: BW...
Authorisations in SAP C4C
Any organisation today deals with a huge amount of data. Thousands, maybe millions, of records related to transactions, accounts, leads, prospects and many more variants are present in the database of every major organization. However, a large set of data also brings...
Moved your systems to the Cloud yet?
The recent floods that ravaged parts of the UK including Leeds, Manchester and York once again prove it to us how insignificant we essentially are in front of the wrath of nature. The sudden rain made it very difficult for people to take steps to ensure their safety....
Making the Right Business Decisions with SAP C4C Analytics
Do you want Sales, Service, Social engagement and analytics - all in one place? Do you want to reduce your investment in hardware and its maintenance? Do you want to use your system on mobile devices as well? These are the questions which often pop up in the mind of...
Future of Intelligence with SAP HANA Cloud Platform
Inventiveness is a genetic extension of our enthusiasm. Being passionate about how the internet of things (IOT) and mining on the data generated by smart devices could bring a fundamental shift in gaining business insights, a few of my colleagues and I have been...
