The Mobile Enterprise – which way forward?

The Mobile Enterprise – which way forward?

Since the Millennium, some 52% of the Fortune 500 companies have ceased trading, with a failure to keep up with new technology being given as a contributory reason. They were out-innovated by their competitors and could not simplify their collaborative interaction....
Evolution of Customers Interaction methods

Evolution of Customers Interaction methods

Over the last 20 years, there have been significant changes in how a customer is contacted and how a customer can interact with the seller/retailer. The world has moved from the concept of Single channel to Multi-channel to Omni-channel. Let us understand how these...