The Challenge

Legacy CRM and disconnected operations

The Challenge

Legacy CRM and disconnected operations

Sales teams today operate in complex, fast-moving environments where disconnected systems, poor data quality, and limited visibility slow down decision-making and reduce productivity.

Many organisations struggle with legacy CRM platforms that lack flexibility, fail to integrate cleanly with SAP back-end systems, or do not support modern sales processes such as guided selling, real-time insights, mobile working, and AI-assisted engagement.

Without a modern, integrated sales platform, organisations risk low user adoption, inconsistent pipelines, and missed revenue opportunities.

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SAP Sales Cloud V2

Intelligent CRM in the Cloud

SAP Sales Cloud V2

Intelligent CRM in the Cloud

Gauri helps organisations design, implement, and optimise SAP Sales Cloud v2 as part of a joined-up CRM and CX strategy, not a standalone sales tool.

  • Business-first CRM design – We align Sales Cloud v2 to your sales processes, customer journeys, and revenue goals
  • End-to-end SAP alignment – Tight integration with S/4HANA, pricing, availability, and order management
  • Composable, future-ready architecture – Leveraging the modern, extensible foundations of Sales Cloud v2
  • User adoption by design – Intuitive UX, role-based views, and mobile-first enablement
  • Data-driven selling – Enabling insights, forecasting, and performance visibility across the pipeline
  • Scalable delivery – From focused Sales Cloud rollouts to multi-cloud CRM programmes
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Why Gauri

Why Gauri

Gauri brings deep CRM expertise across SAP and Salesforce, enabling us to design Sales Cloud v2 solutions that are practical, scalable, and adopted by the business.

  • Proven experience delivering enterprise CRM and CX programmes
  • Strong expertise across SAP Sales Cloud, Service Cloud, and integrated CX landscapes
  • Engineers and consultants who understand sales operations, not just configuration
  • Ability to advise objectively where Sales Cloud v2 fits best within a broader CRM ecosystem
  • Focus on long-term value, adoption, and measurable sales outcomes

We don’t just implement CRM platforms — we help organisations make CRM work.

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Our expertise

How we can help

Our expertise

How we can help

  • SAP Sales Cloud v2 Implementation

    Designing and delivering modern Sales Cloud v2 solutions aligned to real-world sales operations.

  • SAP CRM & CX Strategy

    Helping organisations define how Sales Cloud fits into their broader CRM, CX, and digital roadmap.

  • Integration with S/4HANA

    Seamless connectivity to SAP back-end systems for pricing, product, availability, and order visibility.

  • Sales Process Optimisation

    Mapping and improving lead, opportunity, quotation, and order processes to drive efficiency and adoption.

  • Analytics, Forecasting & Insights

    Delivering actionable dashboards, pipeline visibility, and performance reporting for sales leadership.

  • User Adoption & Enablement

    Ensuring Sales Cloud delivers value through intuitive design, training, and change management.
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FAQ

Frequently asked questions

Industries

Delivering SAP Across Industries

Manufacturing

Tailored, end-to-end solutions for manufacturers.

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Financial Services

Transform your financial institution with Gauri’s Salesforce & SAP expertise.

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Automotive

Transform your automotive sales and service business with Gauri’s Salesforce & SAP Expertise.

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Third Sector

Empowering non-profits with robust digital platforms and services.

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Our Clients

Trusted by
leading brands

John Glanville | CIO, Groupe Atlantic UK, ROI & US Division

Gauri quickly understood our project remit and delivered with competence, flexibility, and unwavering support. Their deep expertise across Salesforce, SAP, Talend, and Field Service, combined with a collaborative ethos, ensured we met timelines, respected budgets, and achieved success through true partnership.

John Glanville, CIO, Groupe Atlantic UK, ROI & US Division
Gareth Bullen | Managing Director, Micro Tech UK

Micro Tech UK distributes endoscopy devices to NHS and private hospitals in the UK. We needed an effective system that could be implemented quickly. Gauri delivered SAP Business One in just three months, professionally and seamlessly, and it worked perfectly from day one. SAP Business One is an excellent platform for growth, and Gauri proved to be an outstanding partner to implement it.

Gareth Bullen, Managing Director, Micro Tech UK
Alan Garratt | Head of Operations, Arco

What sets Gauri apart from its competitors is the approach that they take during the implementation. They helped us with their own experience, ideas and knowledge of the product suite to drill down into what we required.

Alan Garratt, Head of Operations, Arco
Justin Ashton | Supply Chain Manager

The work performed by Gauri on SAP integration was pivotal in the successful implementation of our Slim4 supply chain solution. Gauri was involved in every step of the way, from requirements mapping and functional design specification, through to testing and implementation.

Justin Ashton, Supply Chain Manager