About Micro Tech UK
Micro Tech UK is part of a global family specialising in the distribution of endoscopy devices to the NHS and private hospitals. With a reputation for quality, reliability, and life-saving products, the company needed an ERP platform that could support rapid growth, ensure operational accuracy, and integrate seamlessly with its wider ecosystem.
The Goal
To establish a scalable, centralised business platform that could unify operations, enhance visibility, and enable the business to grow without compromising service quality. Micro Tech UK wanted a cost-effective ERP solution that could be deployed quickly, work out-of-the-box, and scale as the company expanded.
The Challenge
As a fast-growing medical-device distributor working closely with the NHS, Micro Tech UK faced several challenges typical of an expanding mid-sized enterprise:
- Disconnected systems and manual processes limited visibility and efficiency.
- The business required a trusted, flexible partner capable of rapid ERP delivery.
- Seamless integration with Salesforce CRM and external partners was essential.
- Accuracy and speed were mission-critical — errors or delays could impact patient care.
The Solution
After evaluating multiple platforms, SAP Business One emerged as the ideal choice — offering powerful functionality at an accessible cost for a growing business.
Working in close partnership, Gauri implemented SAP Business One in just three months, providing Micro Tech UK with a fully functional, scalable ERP system that delivered immediate impact.
Key aspects of the solution included:
- Rapid deployment and configuration of SAP Business One tailored to Micro Tech’s processes.
- Integration with Salesforce CRM for seamless end-to-end visibility.
- Streamlined data flows across sales, inventory, logistics, and finance.
- Strong alignment between Gauri’s technical expertise and Micro Tech’s business goals.
Industry Impact
In a healthcare environment where reliability and speed are critical, Micro Tech UK now benefits from:
- Centralised data and real-time visibility across business functions.
- Improved operational accuracy, ensuring timely product delivery to the NHS and private hospitals.
- Faster reporting and decision-making, reducing dependency on manual intervention.
- A robust ERP foundation that scales with business growth and adapts to future needs.
The Outcome
Micro Tech UK has transformed its operations with a centralised, cost-effective ERP platform that supports its core mission — delivering high-quality medical products where they’re needed most.
The implementation has enabled streamlined operations and improved process transparency, stronger collaboration across departments and partners and a scalable platform that underpins continued growth.
SAP Business One gives you everything you need — professionally, accurately, and quickly. We’re growing rapidly, and we’ll continue to grow with SAP Business One.
SAP Business One is a great platform to grow, and Gauri are a great company to partner with to install it.
Gareth Bullen, Managing Director, Micro Tech UK