Case Study – Shimtech

A global implementation for bid and tender management automation

Read how Gauri rapidly deployed SAP Sales Cloud for a specialist manufacturer of high-performance composites in aerospace, globally across 11 countries.

The Challenge

Shimtech Industries is a specialist manufacturer and supplier of the high performance composite structures and shim solutions to the global aerospace industry.

Shimtech Industries were seeking a globally implemented solution to streamline their bid management process with a view to managing the entire bidding process efficiently across different geographies and group companies.

Gauri was introduced as one of the leading UK CRM experts to help Shimtech Industries on their customer and opportunity management requirement.

Our Contribution

SAP Sales Cloud was rolled out in 11 countries within 5 weeks; an unique implementation of this scale by Gauri.

This deployment involved the complete life-cycle from start to the end, which required configuration and roll-out.

The project is live and has been well received by the business globally.


Key Functionalities

  • Roll-out of global bids and tender processes
  • Open bids received from the market
  • Status updates and notifications; workflow automation
  • Visual display of RAG status for bid components (i.e. process adherence, management of 3rd party quotes and validation of responses)
  • Account Management
  • Contact Management
  • Visit Management
  • Integration with Microsoft Outlook for emails, contacts and accounts with automated creation from Outlook into the Hybris Cloud for Customer
  • Mobile Access (Online and Offline)
  • Analytics (Bid Status KPIs and detailed reporting)
  • Bid Status Overview (country-wise, group-company-wise)
  • Assessment of pipeline per group company for company valuations

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