In today’s highly competitive environment, companies who have invested in enterprise systems such as SAP find themselves constrained in responding to challenges and pressures in a timely and consistent fashion.

The Challenges

Through our conversations with our customers, it has revealed several recurring challenges within key areas:

  • Infrastructure
  • Automation
  • Process Optimisation
  • Data & Analytics
  • Customer & User Engagement Tools
  • System Integration
  • Compliances
  • Application Support
  • Operational Issues

The role of the modern-day IT manager is ever evolving to manage more and more responsibilities. As well as these areas, key responsibilities faced are, managing applications & support, day to day business operations, planning and delivering continuous improvement and managing senior stakeholder expectations of alignment of systems and technology with strategy and vision.

With the list of responsibilities ever-growing, this role can easily become overwhelming and continues to present more obstacles.

Overcoming Challenges

With the challenges mounting it wouldn’t be true to say there is one single silver bullet to address them all, however from our experience being able to discuss the challenges the dependencies, the constraints and the priorities will often provide a suitable roadmap for a sustainable and manageable implementation of a variety of solutions, over a period of time.

Gauri’s Engagement

We have been working with our customers to chart out a course of action that works for them and their organisation through our advisory service. Over the next few weeks, we will unpack our experiences in providing manageable and practical approaches to addressing the challenges our customers face.