CRM for Retail
Streamlined integrated CRM and data strategy to leverage opportunities.
Ecommerce serves as the best way to understand customer behaviour and needs.
The Challenge
A new channel of ecommerce has revolutionised retail over the past few years and now accelerated by the current pandemic.
The Opportunity
A streamlined integrated CRM and data strategy can really help organisation leverage growth opportunities not restricted by brick and mortar channels. A coherent and well though data strategy is key for success and getting closer to the customer.
Why Gauri
In this era of revolutionary retail, we at Gauri believe we can help our customers by integrationg eccomerce to solutions with a strong ERP backend. This helps ensure we provide the requisite digital CRM processes to streamline marketing, sales and service functions into one harmonious function.
Give us a call and let us demonstrate how we can help you to create a strategy for growth, using our state of the art solutions especially tailored for the retail industry.
Let's talk!
Drop us a line or two to tell us about your business and we'll be in touch.
QubePay
Read how Gauri helped enable an optimised and improved Salesforce adoption for a payment services company.
New
Groupe Atlantic
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
RMS
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Bathroom Manufacturer
Read how Gauri helped a leading luxury bathroom manufacturer to achieve the world’s first Salesforce Field Service Mobile solution with 100% offline capability.
Challenges in a CRM implementation
If you're in the process of choosing a platform for CRM, there are numerous solutions to choose from that are currently available today. Back in the early days of CRM, there were only a handful. Over the last two decades we have seen more than twenty platforms;...
Our experience in deploying Salesforce FSL
Picking up my earlier thread (i.e. https://www.gauri.com/salesforce-field-service-lightning/), it is proving to be a great experience implementing FSL for a large transformation programme. It has certainly validated our view that a wide spectrum of business benefits...
Digital Transformation or Digital Confusion?
Everyone’s talking about enterprise digital transformation. Some companies have been on this journey for a while, others have barely started. Regardless of where each company is on this particular journey, it is becoming increasingly evident that there are many...
How engaged are you with your customers?
Everyone's talking about Customer Engagement. All of us have become marketers; the interactive touch points with the customers are now spread across various departments. Hence, customer engagement has become everyone’s responsibility. Engagement can happen through...
On Cloud 9 with Field Service on Cloud for Customer
With the launch of Cloud for Customer Service, SAP Field Service Management is all poised to take a major leap forward. The development of Field Service on the C4C (Cloud for Customer platform) has evolved with a fresh and efficient Solution architecture. Furthermore,...
