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Discover how Ideal Boilers transformed their business successfully deploying Salesforce integrated with SAP ERP.

Introduction

Gauri will deliver this webinar on 25th March 2021. Sign-up now to reserve your place for this exciting event hosted by Gauri. 

This is a great opportunity to hear from a panel of experts, among them John Glanville, CIO of Groupe Atlantic who will share his insight having undertaken this journey on Salesforce platform.

  • Date: 25th March 2021
  • Time: 4pm to 4:45pm (UK)

At the end of this webinar, you will be able to appreciate:

  • CRM strategy: Importance of people, process, and systems
  • Integrated process and data across Marketing, Sales, and Service functions
  • 360 view – Customer, Asset, and ecosystem
  • Mobile with offline to help field sales and service teams
  • Deliver intelligent scheduling to drive optimum performance
  • How to meet customer needs across digital channels
  • Drive exceptional customer service whilst improving safety and agility

Speakers

John Glanville

John Glanville

John Glanville is a CIO of Groupe Atlantic UK. John will share his insights from his recent experience on a large digital transformation programme covering end to end customer journey.

Shankar Hariharan

Shankar Hariharan

Shankar is the Founder and Director of Gauri, bringing in real-world knowledge and insights on how manufacturers can benefit from innovative Salesforce technologies.

Groupe Atlantic is the large HVAC manufacturer in the UK. The group owns several well-known brands such as Ideal Boilers, Gledhill, Hamworthy, Keston, and ACV.

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Groupe Atlantic

Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.

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Testimonials

Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.

John Glanville

Chief Information Officer, Groupe Atlantic UK Division

Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.

Michael Johnson

Business Analyst, Stelrad UK

Gauri pulled it together really well. Projects delivered on time and to budget.

Paul Roughley

Director, CMS Distribution UK

Insights
CRM and Data

CRM and Data

CRM offers a definitive customer view across functions, channels, products and customer data types.  It drives every customer interaction. CRM aspires to recreate the ‘traditional corner shop’ experience to millions of clients. Quality data is required to achieve...

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