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Deliver Optimised, Safe and Reliable Service Interactions
Introduction
Salesforce and Gauri will deliver this webinar on 9th February 2021. Sign-up now to reserve your place for this exciting event hosted by Gauri.
This is a great opportunity to hear from a panel of experts, among them John Glanville, CIO of Groupe Atlantic who will share his insight having undertaken this journey.
- Date: 9th February 2021
- Time: 4pm to 4:45pm (UK)
At the end of this webinar, you will be able to appreciate:
- Drive exceptional customer service whilst improving safety and agility
- Deliver intelligent scheduling to drive optimum performance
- Transforming the field service experience for engineers and customers
- Remote or virtual personalised customer journey
- 360 view – Customer, Asset, and ecosystem
- How to meet customer needs across digital channels
All attendees will also qualify for a two-hour advisory service from Gauri absolutely FREE.
Speakers
John Glanville
John Glanville is a CIO of Groupe Atlantic UK. John will share his insights from his recent experience on a large digital transformation programme covering end to end customer journey.
Shankar Hariharan
Shankar is the Founder and Director of Gauri, bringing in real-world knowledge and insights on how manufacturers can benefit from innovative Salesforce technologies.
Chris Gibson
Chris is the Manufacturing Field Service Account Executive at Salesforce, with over 25 years' experience across multiple technology sectors.
Groupe Atlantic is the large HVAC manufacturer in the UK. The group owns several well-known brands such as Ideal Boilers, Gledhill, Hamworthy, Keston, and ACV.
Register your interest now
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Notice: To comply with the regulations on privacy, non-work email address will not be accepted for registration.
Groupe Atlantic
Read how Gauri implemented one of the largest Salesforce Field Service programme for a leading HVAC manufacturer in the UK.
RMS
Read how Gauri helped a leading retail merchant service provider to improve Salesforce adoption within the company and also save significant licensing costs.
Case Study
Discover how a US based company providing a suite of financial services tools to casinos enabling secure transactions, streamlined card processing and legal compliance.
Case Study
An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.
Case Study
Marketing cloud implementation for a building material retail organisation in the New Zealand to improve the sales, customer responses and satisfaction.
Case Study
UAE's leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.
Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.
Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.
Gauri pulled it together really well. Projects delivered on time and to budget.
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