Experts in Digital CRM

Gauri are leaders in implementing and supporting Digital CRM Solutions for Sales, Marketing, Customer Support and Field Services. We help our clients transition to Cloud CRM and achieve a true Customer 360 on the world’s leading CRM platforms.





Are you looking for a proven strategy to build on your existing CRM estate?


Is your desire for a “Single 360 degree Customer View” still elusive?


Are you grappling with how to transition to the Cloud from your on-premise CRM?


Does your CRM seamlessly integrate with your customer engagement and commerce processes?

We are CRM Specialists

With our years of experience and specialisation in CRM, we are building some good success stories working with our customers.


We shape your CRM strategy

Gauri can help you build your CRM strategy that is flexible and joined up with the overall customer engagement piece including commerce. We deliver the customer experience you are looking to achieve.


We apply innovative technologies

Gauri can help you leverage the latest in technology such as cloud and artificial intelligence building on your investment in your existing CRM platforms by SAP and Salesforce.


We achieve a joined-up approach

Gauri can help you achieve a true 360-degree customer view, we ensure your CRM is fully integrated with your operational systems, including marketing, sales, fulfilment and support.

Our CRM Success Stories

Digital Transformation Case Study

Arco’s mission is to keep people safe at work. Discover how Gauri is helping Arco to achieve their digital transformation programme involving a large SAP estate and a complex transition to the Cloud.

Multi Channel Case Study

The Entertainer was founded in 1981 by husband and wife team, Gary and Catherine Grant. They needed an integrated multi-channel solution to help improve their customer service

Gaming Case Study

US based company that provides a suite of financial services tools to casinos that enable secure transactions, streamlined card processing and thwart money-laundering threats.

International Case Study

An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.

Marketing Case Study

Marketing cloud implementation for a building material retail organisation in the NZ to improve the sales, customer responses and satisfaction.

Real Estate Case Study

UAE’s leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.

Our Clients

Our customers have consistently enjoyed working with our team – which is why we enjoy over 95% customer retention.

“Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.”

Michael Johnson

Business Analyst, Stelrad UK

“Working with the Gauri has been a great experience. Their professionalism and range of experience is evident in everything that they do. The team go above and beyond their own duties to deliver a solution that is fit for purpose and meets requirements, rather than just what was requested.”

Steve Tempest

Senior Systems Analyst, Big Lottery Fund UK


“Gauri pulled it together really well. Projects delivered on time and to budget.”

Paul Roughley

Director, CMS Distribution UK

“Gauri was involved in every step of the way, from requirements mapping and functional design specification, through to testing and implementation. The knowledge and work ethic at Gauri ensured that this was a seamless process; delivering the project on time and to budget.”

Justin Ashton

Supply Chain Manager, Roper Rhodes

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