Salesforce Sales Cloud

Online and scalable Salesforce Sales CRM

As the Salesforce Customer Success platform continues to grow and innovate, Gauri offers a range of services on this platform including CRM implementation services, product engineering, and support services. 

Sales Business Challange

Organisations with customer-centric strategy need to have a single view of their customer (SCV) or a Customer-360 view. This can be achieved with an integrated data-set from all operational units that touch customers, such as sales, marketing, customer service, and finance to create a coherent picture of customer interactions with the organisation.

Sales automation is at the core of the digital CRM foundation and is a competitive necessity in today’s market. With the advent of the Cloud and mobile, on-field sales team are much more empowered as they can have all the right information and next actions at their fingertips, and can close deals on the spot, cross-sell or upsell.

The following standard features can be leveraged to streamline Sales processes within the organisation:

Sales Team

  • Account Management
  • Activity Management
  • Contact Management
  • Lead Management
  • Pipeline Management
  • Opportunity/Quotation/Order/Contract Mangement
  • Event Management
  • Product configuration
  • Call Centre automation and Integration
  • Collaboration and Social Media Integration

Sales Managers

  • Sales Analytics
  • Sales forecasting
  • Territory Management
  • Workflow
  • Incentive Management

Salesforce Sales Cloud

With Salesforce Sales Cloud, you can now grow your customer base faster and easier, from anywhere on any device, using best-in-class tools and automation.

Key features are:

  • Account and Contract Management
  • Opportunity Management
  • Sales Collaboration
  • Sales Performance Management
  • Lead Management
  • Sales Data and Analytics
  • Productivity Tools
  • Mobile-friendly
  • Workflow and approvals
  • File Sync and Share

We are CRM specialists. Give us a call and let us showcase our credentials, experience, and how we can help your CRM adoption in your organisation more effectively and efficiently.

Salesforce Sales Cloud // Product Data Sheet

Download complete feature guide from Salesforce on Sales Cloud.

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Success Stories
CRM Case Studies

Case Study

Discover how Gauri is helping Arco to achieve their digital transformation programme involving a large SAP estate and a complex transition to the Cloud across Sales and Service.

Case Study

Discover how The Entertainer, founded by husband and wife team, Gary and Catherine Grant achieved an integrated multi-channel solution to improve their customer service.

Case Study

Discover how a US based company providing a suite of financial services tools to casinos enabling secure transactions, streamlined card processing and legal compliance.

Case Study

An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.

Case Study

Marketing cloud implementation for a building material retail organisation in the New Zealand to improve the sales, customer responses and satisfaction.

Case Study

UAE's leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.


Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.

John Glanville

Chief Information Officer, Groupe Atlantic UK Division

Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.

Michael Johnson

Business Analyst, Stelrad UK

Gauri pulled it together really well. Projects delivered on time and to budget.

Paul Roughley

Director, CMS Distribution UK

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Five signs that you need a CRM

A CRM (Customer Relationship Management) platform helps you build customer relationships that last. In simple words, CRM software acts as a database of customer interactions that helps businesses better understand the needs and concerns of their customers to provide a...

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