Salesforce Sales Cloud
Online and scalable Salesforce Sales CRM
As the Salesforce Customer Success platform continues to grow and innovate, Gauri offers a range of services on this platform including CRM implementation services, product engineering, and support services.
Sales Business Challange
Organisations with customer-centric strategy need to have a single view of their customer (SCV) or a Customer-360 view. This can be achieved with an integrated data-set from all operational units that touch customers, such as sales, marketing, customer service, and finance to create a coherent picture of customer interactions with the organisation.
Sales automation is at the core of the digital CRM foundation and is a competitive necessity in today’s market. With the advent of the Cloud and mobile, on-field sales team are much more empowered as they can have all the right information and next actions at their fingertips, and can close deals on the spot, cross-sell or upsell.
The following standard features can be leveraged to streamline Sales processes within the organisation:
- Account Management
- Activity Management
- Contact Management
- Lead Management
- Pipeline Management
- Opportunity/Quotation/Order/Contract Mangement
- Event Management
- Product configuration
- Call Centre automation and Integration
- Collaboration and Social Media Integration
- Sales Analytics
- Sales forecasting
- Territory Management
- Incentive Management
Salesforce Sales Cloud
With Salesforce Sales Cloud, you can now grow your customer base faster and easier, from anywhere on any device, using best-in-class tools and automation.
Key features are:
- Account and Contract Management
- Opportunity Management
- Sales Collaboration
- Sales Performance Management
- Lead Management
- Sales Data and Analytics
- Productivity Tools
- Workflow and approvals
- File Sync and Share
We are CRM specialists. Give us a call and let us showcase our credentials, experience, and how we can help your CRM adoption in your organisation more effectively and efficiently.
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Discover how Gauri is helping Arco to achieve their digital transformation programme involving a large SAP estate and a complex transition to the Cloud across Sales and Service.
Discover how The Entertainer, founded by husband and wife team, Gary and Catherine Grant achieved an integrated multi-channel solution to improve their customer service.
Discover how a US based company providing a suite of financial services tools to casinos enabling secure transactions, streamlined card processing and legal compliance.
An international organisation with a mission to mobilise a global community of emerging leaders to build the movement for health equity and health equality for all.
Marketing cloud implementation for a building material retail organisation in the New Zealand to improve the sales, customer responses and satisfaction.
UAE's leading real estate group, delivering luxury residential, commercial and leisure properties needed a state of the art service request management system.
Gauri is a solid partner as they have been through this journey, standing solidly with us through all the ups and downs that a project lifecycle typically goes through. Their deep end-to-end solution knowledge and technical know-how (Salesforce + SAP + Talend) coupled with niche Field Service experience was invaluable. Their ethos and ability to adapt to changing project needs helped us to achieve this milestone jointly in a true partnership.
Gauri proved to be a great choice as they had the expert knowledge and supported us at every step on the way. Gauri delivered an initial live system in only 9 weeks.
Gauri pulled it together really well. Projects delivered on time and to budget.
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