Are you considering migrating your CRM to a Cloud solution or do you require expert assistance to improve your existing system?
Is achieving a true 360˚ view of your customers proving to be illusive?
Then please talk to Gauri to discover how we’ve enabled our clients to achieve a genuine 360˚ view of their customers, greatly enhancing sales performance and customer retention.
Unlock the full potential of CRM with SAP C/4HANA and Salesforce
Gauri specialises in CRM and have successfully delivered end-to-end CRM solutions for over 10 years. Having been at the forefront of C/4HANA implementation and support since its launch, we were proud to receive SAP’s Gold Quality Award in the Innovation category for our work with C/4HANA. We have built our reputation in Salesforce by creating a comprehensive CRM platform encompassing Sales, Customer Service, Marketing and Field Services (FSL), fully integrated with customer back-end ERP systems.
Successful track record built on expertise, value and trust
We maintain an exceptionally high level of client retention because our clients trust us to deliver unrivalled expertise and excellent value for money. Our business has grown almost entirely through word of mouth and recommendations from clients across a diverse range of industry sectors. We also work with some of the UK’s largest consulting firms requiring industry leading C/4HANA and Salesforce experts; assisting them in delivering and integrating CRM within large enterprise-wide implementations.
Did you know?
We are SAP Gold Quality Award winners in the Innovation category for our work with C/4HANA.
Please read our success story on how we helped Arco achieve a true 360 degree view of the customer and transitioned them from on-premise SAP CRM to C/4HANA.
We enabled The Entertainer to achieve true multi-channel service desk automation that is fully integrated with their e-commerce landscape.
Read how we helped Stelrad realise their vision to develop a solution for their new brand specialist and telemarketing teams to support them in their day-to-day operations with real-time data about their merchants. This was an award-winning implementation – delivered in just 9 weeks.
“Working with the Gauri has been a great experience. Their professionalism and broad range of experience is evident in everything that they do. Not only do they provide solutions but also educate you as to the cause of the issue and the best way to resolve it.”
Jean Ridley-Thomas, CMS Distribution
Realise the full potential of CRM in your business
- Comprehensive real-time financial information on customer orders and order fulfilment
- More insightful pipeline analysis across accounts and products, actuals vs targets
- More accurate metrics on customer satisfaction based on transactional data
- Rapidly identify opportunities for cross-selling/up-selling
Gauri delivers joined up CRM solutions for SAP C/4HANA and Salesforce across Sales, Marketing, Customer Service and Field Services that seamlessly integrate with enterprise-wide ERP and eCommerce systems. We enable our clients to better compete and grow by maximising their Sales, Customer Satisfaction and Retention.
We recognise that every client has a unique set of requirements and challenges. Our track record of delivering successful outcomes is due to the importance we place on understanding your specific needs and challenges, then applying our technical expertise with an unwavering commitment to your business success.
If you would like to explore any of the themes discussed above, do give us a call and our experienced architects will be pleased to share their experience and insights.