by Pradeep Bele | Data, ERP, SAP
Some companies run their businesses in a very regulated and secure environment, and whilst Gauri would like to share the success of this particular migration to SAP HANA, our customer cannot release this kind of information. The project does however, have a profile...
by Srini Dhanaraj | CRM, Marketing, SAP
No matter how large or small the company is, customers of every B2C organisation must be able to interact with their vendor in multiple ways and via different media. And vice versa – customers may be reached through various platforms and channels. But is the touch...
by Suresh Ramadurgam | Data, Data-Warehouse, SAP
The migration of a SAP BW onto HANA seems to resolve all of the issues that have been creeping into SAP BW installations. Below we explore what this all means. Key pain points for existing SAP BW customers For many years customers have been successfully using SAP...
by Arun Kumar | CRM, Salesforce, SAP
Everyone’s talking about Customer Engagement. All of us have become marketers; the interactive touch points with the customers are now spread across various departments. Hence, customer engagement has become everyone’s responsibility. Engagement can happen...
by Pravin Bayaskar | CRM, Data, SAP
It’s no longer an acceptable situation to have to sit in a call centre and make excuses for a lack of system response, in order to respond to a customer enquiry. Every organisation invests in Business Intelligence and Analytics Solutions to give their users...
by Pratik Gandhi | CRM, Mobile, SAP
Since the Millennium, some 52% of the Fortune 500 companies have ceased trading, with a failure to keep up with new technology being given as a contributory reason. They were out-innovated by their competitors and could not simplify their collaborative interaction....