Challenges in a CRM implementation

Challenges in a CRM implementation

If you’re in the process of choosing a platform for CRM, there are numerous solutions to choose from that are currently available today. Back in the early days of CRM, there were only a handful. Over the last two decades we have seen more than twenty platforms;...
Era of Data Driven Solutions

Era of Data Driven Solutions

Next year, it will be 20 years since I first started working in the field of SAP. As I reflect on what has changed from the perspectives of a User and a Consultant, I find great similarities in the family of ERP and CRM solutions that I have seen. This includes cloud...